The Focus
of User Experience
Design

AXCOM House Renovations & Extensions

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AxcomResponsive

Enhancing Satisfaction &Usability

Axcom, a prominent provider of home renovation and maintenance services in Melbourne city, recognised the need for a new website to enhance user experience and streamline their online presence. To achieve this, they partnered with Pumpkin Graphics, a leading design and development agency, renowned for its expertise in user experience design and WordPress development.

Decorative svg added to top
AxcomResponsive

Enhancing Satisfaction & Usability

Axcom, a prominent provider of home renovation and maintenance services in Melbourne city, recognised the need for a new website to enhance user experience and streamline their online presence. To achieve this, they partnered with Pumpkin Graphics, a leading design and development agency, renowned for its expertise in user experience design and WordPress development.

Challenge

Axcom aimed to have a website with a strong focus on user experience and design. They sought to address the following key requirements

User Experience Design

Create an intuitive and seamless experience for visitors, guiding them through the home renovation process.

Clear and Consistent Navigation

Ensure easy navigation and information accessibility to assist users in finding the desired services and information.

Responsive Design

Develop a website that performs flawlessly across various devices and screen sizes, allowing users to access it from anywhere.

Visual Hierarchy

Implement a visually appealing design that emphasises important elements and guides users' attention effectively.

Readability

Enhance the legibility of content by using appropriate typography, font sizes, and contrast.

Consistency and Branding

Establish a consistent visual style aligned with Axcom's brand identity to foster recognition and trust.

Loading and Response Times

Optimise website performance to minimise loading times and deliver a smooth browsing experience.

Usable Forms

Design forms that are user-friendly, making it easy for customers to request services and submit inquiries.

AxcomUXDesign

Tailored Experiences

Understanding User Needs for Engaging Interactions

Solution

Pumpkin Graphics undertook a comprehensive approach to fulfill Axcom's requirements. The following solutions were implemented

UX/UI Design

Conducted extensive user research to understand user behaviours and preferences, resulting in a user-centric design approach.

Website Development with WordPress CMS

Leveraged the power of WordPress to build a robust and flexible website, enabling easy content management.

Branding with Logo Design

Created a unique and memorable logo that aligned with Axcom's brand identity.

Custom Website Design

Crafted a visually appealing website design with a clear visual hierarchy and consistent branding elements.

Premium Plugins

Integrated premium plugins to enhance functionality, security, and performance of the website.

Graphic Design

Employed captivating graphics and imagery to enrich the visual experience and engage users.

Content Creation

Developed compelling and informative content across the website, ensuring readability and engagement.

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Project Timeline & Scope

The WordPress development phase lasted approximately 1 month and 2 weeks. Pumpkin Graphics worked closely with Axcom to understand their business goals and tailor the website accordingly. The scope of the project encompassed a complete new website and development, adhering to Axcom's requirements for an enhanced user experience.

Results

The collaboration between Axcom and Pumpkin Graphics yielded significant improvements and benefits

step-1

User Experience

The redesigned website delivered an intuitive and user-friendly experience, facilitating easy navigation and guiding visitors through the home renovation process.

step-2

Improved Visual Hierarchy

The revamped design employed clear visual cues to prioritise important information and guide users' attention effectively.

step-3

Enhanced Loading Times

Optimisations implemented by Pumpkin Graphics resulted in faster loading and response times, reducing user frustration.

step-4

Streamlined Forms

Usability enhancements made to the forms simplified the inquiry process, leading to an increase in customer engagement.

step-5

Consistent Branding

The new website showcased Axcom's brand identity consistently, strengthening brand recognition and trust.

The engagement with Pumpkin Graphics allowed Axcom to elevate their online presence, attract more customers, and provide a superior user experience for visitors seeking home renovation services in Melbourne.

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